Guarantees
At Home Windows, our guarantees on windows and doors installations are a promise of quality, craftsmanship, and your complete peace of mind.
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Our Guarantee
At Home Windows, we are committed to delivering excellence and continuously improving your experience. We are confident that you will be pleased with your purchase. While issues are rare, we provide an insurance-backed manufacturing guarantee on all our products for your peace of mind. However, please note that this guarantee does not cover minor imperfections in the glass that may occur during the manufacturing process.
Our Products
Windows – 10 years guarantee, 5 year guarantee for blinds
Composite Doors – 10 years guarantee for 48mm timber core doors, 5 years for 44mm doors
uPVC Doors – 10 years guarantee
Bifold Doors – 10 years guarantee, 5 year guarantee for blinds
French Doors – 10 years guarantee, 5 year guarantee for blinds
Sliding Doors – 10 years guarantee, 5 year guarantee for blinds
Our accreditations and licenses
Click on each logo for more information.
Trustmark
This is the only Government-endorsed quality scheme for work in or around your home. Trustmark requires strict vetting procedures, including checking our customer contracts, internal documents like survey sheets, accounting practices, and even our invoices.
Fensa
FENSA aims to professionalise installers and protect homeowners. It vets installers and conducts regular assessments to ensure high standards, energy efficiency, and compliance with building regulations and local council registrations.
Made In Britain
Certifies products made from start to finish in a British factory by British craftspeople.
GGF
GGF has been a key Trade Federation since 1977, recognised by 8,000 members. We leverage the GGF to enhance our customers’ experience throughout the process.
Installsure
Installsure covers any outstanding issues or warranties if we go out of business. Thus, you can have peace of mind knowing that your warranty remains valid and support is available, even in the worst-case scenario.
UKCA
The UKCA (UK Conformity Assessed) mark is a product marking that indicates that a product complies with UK legislation and is intended for sale in Great Britain (England, Scotland, and Wales).
BSI
The national standards body of the United Kingdom sets standards for products and services and provides certification and testing services. BSI was founded in London in 1901 as the Engineering Standards Committee
SBD
The Secured By Design is the official police security initiative that works to improve the security of buildings and their immediate surroundings to provide a safe place to shop. Products that have this accreditation are recognised standards for all security products that can deter and reduce crime.